CONSUMER REPRESENTATIVE

YOUR REPRESENTATIVE

The Board of MASH Trust are responsible for making sure that the resources of the Trust are managed well and that the services provided are of a high quality for the people the Trust supports. 

A number of the Trust Board members have responsibility for overseeing specific areas. This page is to provide you with information on a role that may be of particular interest; 

The Consumer Representative;  

While day to day issues relating to services are best discussed in the first instance with the relevant Service Manager and the Chief Executive Officer, there may be times when a consumer may wish to bring matters to the attention of the MASH Board.

The role of Consumer Representative is undertaken by David Barrett

CONSUMER REPRESENTATIVE

I attended Otago Medical School until my 5th year when my illness first presented itself.  I have had a variety of experiences since then.  Currently I have a part-time job as a Health Auditor for Quality Health New Zealand. 

My roles as I see them are;

  • to make myself easily available in relation to issues which may arise for clients of MASH;
  • to make referrals to appropriate persons;
  • and to facilitate the resolution of issues.

Issues not resolved to the clients and/or family/caregiver's satisfaction should then be made known to the Board. Confidentiality is an important part of the role in the first instance. 

I have an advantage in this role, as I am independent of the service and can represent client issues without conflict of interest.

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David Barrett

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