CONSUMER REPRESENTATIVE
YOUR REPRESENTATIVE
The Board of MASH Trust are responsible for making sure that the resources of the Trust are managed well and that the services provided are of a high quality for the people the Trust supports.
A number of the Trust Board members have responsibility for overseeing specific areas. This page is to provide you with information on a role that may be of particular interest;
The Consumer Representative;
While day to day issues relating to services are best discussed in the first instance with the relevant Service Manager and the Chief Executive Officer, there may be times when a consumer may wish to bring matters to the attention of the MASH Board.
The role of Consumer Representative is undertaken by David Barrett
CONSUMER REPRESENTATIVE
I attended Otago Medical School until my 5th year when my illness first presented itself. I have had a variety of experiences since then. Currently I have a part-time job as a Health Auditor for Quality Health New Zealand.
My roles as I see them are;
- to make myself easily available in relation to issues which may arise for clients of MASH;
- to make referrals to appropriate persons;
- and to facilitate the resolution of issues.
Issues not resolved to the clients and/or family/caregiver's satisfaction should then be made known to the Board. Confidentiality is an important part of the role in the first instance.
I have an advantage in this role, as I am independent of the service and can represent client issues without conflict of interest.
David Barrett
