Mental Health Recovery Service

What is the Mental Health Recovery Service? 
The Mental Health Recovery Service welcomes those in the MidCentral and Whanganui areas. It has been developed on recovery principles to enable those with mental health difficulties to regain or develop control over their lives and re-establish the lifeskills needed to achieve a life that they feel is fulfilling.

As a Service we believe; 
  • in education and empowerment; 
  • in enabling people to become independent; 
  • that a person's mental health difficulties cannot prevent recovery and wellness;
  • in the holistic and practical development of the individual;
  • in strong links with DHB and NGO care providers e.g. key workers, psychiatrists, consumer groups and community support workers;
  • in strong links with ‘family';
  • that each person is an individual with their own needs;
  • that no single theory or model of treatment is right for, or will fit, with every individual.

We believe in people and their ability to make changes and we support this change by utilising the following models and principles: 

  • The Recovery Model;
  • Te Whare Tapa Wha;
  • The Medical Model;
  • Strengths Based Treatment;
  • Evidence Based Practice;
  • The Stress Vulnerability Model;
  • Person-Centered empathic interaction.

A support worker will help you to identify specific goals and write up support plans to assist you with your progress. These are reviewed monthly and any barriers to your recovery are discussed with a view to helping you overcome them in your journey to recovery.

Where is the Mental Health Recovery Service?

 We have a block of flats providing residential services in Palmerston North which is staffed twenty-four hours a day, seven days a week. There are three two bedroom flats, one three bedroom flat and a single bedroom flat. Whilst staying there you will be expected to identify goals and aspirations for your recovery and work with the team towards these goals. As in any flatting situation you will share household tasks and cooking with your flatmates, develop a healthy lifestyle and receive education on budgeting skills, effective shopping and a nutritious diet.

In time you will be entrusted with a key to your flat as the day staff are not always on site. The team will liaise and network with external agencies to assist you to, for example, find employment, enrol in a tertiary institution or a course funded by Work and Income NZ. We will also assist you to find suitable housing when your recovery is successful and you are ready to transition to independent living.
We are able to provide links to:
  • physical activities;
  • vocational activities and support;
  • group work;
  • one on one interventions;
  • support groups.

You will receive regular reviews of your progress which your key-worker, family and community supports will be invited to. At the weekends we sometimes provide social activities in the community, supervised by MASH staff.

How do you get into the Service?

You can be referred by your psychiatrist, GP, key worker or other health professional who feels you may benefit from the service. If you yourself feel that you could benefit from the service please feel free to contact us, using the details on this pamphlet, and discuss this with a member of the team. Referral forms are available on request - please contact the office or email 


The services are available to ....

..... anyone aged between 18 and 65 who has a diagnosis of mental health difficulties, who wishes to regain lifeskills and return to community living and would like support to do this.

Once a referral has been received a decision will be made whether it is appropriate for the service i.e. if it meets the criteria. You will then be contacted to arrange an appointment to carry out an assessment to determine your needs. You will be contacted within seven days of this and provided with further information regarding the outcome.

What else do I need to know?

The service is substance and alcohol free. Please respect yourself and others by not bringing substances or alcohol to the flats.  Once in the Service your benefit will be transferred to a Residential Support Subsidy and will be paid to MASH Trust. Rent and bills will be deducted leaving you with approximately $100. You will need to pay at least $46 of this for food expenses and rubbish disposal.  There is a residential tenancy agreement you will be asked to sign and this contains further information about the service and your rights and responsibilities.

"Working Together to Achieve Great Lives'
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