Our News
MediMap Update
MediMap is the software we use at MASH for medication management for people we support. On Sunday 22 February, MediMap was taken offline due to the being system accessed without permission (hacked). We have now completed the recovery steps and are back online. Our staff have done a fantastic job of ensuring continuity of care for people we support following our paper-based processes.





September Survey Results
The September round of surveys for people we support and their whānau was run from 1 to 30 September. We had our highest participation rate yet with 135 people we support and 32 whanau completing the survey. While there’s still work ahead to modernise our services, we remain committed to our purpose: working together to achieve great lives. The actions we are committing to from the survey results are: •Survey question and process review: Ready for the next round of surveys in April. •Exit surveys: For short stay services like Te Matai and Addiction Recovery. •Working together to achieve great lives: Part of The MASH Way rollout. •Regular check-in accountabilities: A focus on relationship building and frequency of formally checking with people we support and their whanau around support and decision making. •Other activities that will support improved experiences for people we support and their whānau include: oThe Service Modernisation project activities i.e. primary support worker. oLearning Reviews oMy Life My Plan | He Ara Oranga Nui oiplanit – Person Portal oThe MASH Way rollout: (includes Enabling Good Lives)
Wednesday 12 November was the National Day of Reflection for people abused in care. To commemorate the day, MASH Trust hosted an event at Levin Adventure Park for survivors. The day included time to reflect on the journeys people have been through and remember people who have passed. It was a time to connect and be side by side with people we support, whanau, MASH staff, and community, united against abuse and committed to continuously working to improve what we do. Over 100 people attended the event, made possible through

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MASH Hosts National Day of Relfection Event











